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Frequently Asked Questions

Welcome to our very own private and exclusive salon studio located in Durbin Crossing. It's my goal to meet and surpass all of your service expectations, hair & skin care needs. Due to COVID-19 your hair experience may look a little different. But that's okay, we are so grateful to be open.

Your frequently asked questions:

Are you able to wash and blow-dry hair? YES

Do you wear a mask? YES, the hair stylist is required to wear a mask.

Do I have to wear a mask? YES, effective June25, 2020 St. John's County Board of County Commissioners encourages businesses to require a mask. You MUST wear a mask entering & exiting the Total Salon Studios building and during your hair appointment. The fine is $500.

Are you accepting cash payments. YES, cash is much appreciated and always my preference.

Are you booking August appointments? Yes, however with school starting we don't know their school schedule yet. Please be patient with rescheduling time has been blocked from scheduling until further notice.

"Sorry, they're booked". How do I get on the wait list? Do you have the Vagaro app? You are able to select your Service (hair color, haircut, etc.) and then select "Add to wait list". You are able to add yourself to the wait list everyday if you choose. (Don't worry, I don't get notified).

How does this work? Once you add yourself to the wait list, Vagaro will email you immediately when an appointment becomes available. Also, this allows me to browse the schedule and fit you in sooner.

Are the Surface Hair Liters on sale this summer? Yes, the Liters of shampoo and conditioner are 25% off. This Liter of shampoo and conditioner lasts on average 1 year which equals to about $10/month for high performance, color safe shampoo and conditioner. (In salon purchase only. Not available for online orders)

Are you able to do facial waxing? No, unfortunately waxing services have been suspended.

Do you have a VIP Group? I DO! Join the Newest Facebook Group to keep in touch with all the latest appointments, product sales, etc. JOIN FACEBOOK GROUP

Are you accepting new guests? Yes, of course! Your referrals are the greatest form of flattery.

For more information about COVID-19 changes CLICK HERE

I hope that this helps and please let me know if you have any other questions.

As always, your continued support in my small business means the world to me.


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